Dealing with problems
Accidents
The procedure is FS120079 and Purple Card
Safeguarding
The procedure is on the: Yellow Card, version 7, Nov 2018
When reporting to the DC, please use the Headquarters form: safeguarding-referral-2018
The DC will then follow the procedure in the: Grey Card
Complaints
Before accepting or investigating any complaint, check this: flow-chart
And make sure you read FS1401000
